FAQ - Return Policy
Return Window
You may return any eligible item within 14 days of delivery.
Condition of Returned Items
All returned items must be unused and in resellable condition. We do not accept returns for used or damaged products unless the item arrived defective (see below).
Eligible Products
All products sold by Saint Jerome Press are eligible for return, as long as they meet the condition requirements above.
Return Shipping
We will provide a prepaid return shipping label. However, the cost of return shipping will be deducted from your total refund amount.
Refund Method
Refunds are issued to your original method of payment. We do not charge any restocking fees, but return shipping costs are non-refundable.
How to Start a Return
To initiate a return, please contact us via:
- Email: support@saintjeromepress.com
- Phone: 800-845-2648 (Monday–Friday, 8AM–4PM CST)
Damaged or Defective Items
Damaged or defective products are eligible for free replacement or issuance of a full refund to the original payment method. Please contact us and we will assist you in submitting evidence of the defective or damaged books.
International Orders
We do not accept any international returns at this time. However, all orders placed directly through Saint Jerome Press are eligible for buyer protection from shipping damages or production defects.