Shipping policy
1. Order Processing
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Processing Time: Orders received before 1PM CST ship same day.
2. Shipping Carriers & Options
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Carriers: We have partnered with FedEx and USPS to offer both fast and cost effective shipping methods to our customers.
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Available Methods:
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FedEx Ground
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FedEx Home Delivery
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FedEx International Connect Plus
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USPS Ground Advantage
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USPS Priority
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USPS Media Mail
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3. Shipping Fees & Rates
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Shipping Costs: To keep our product prices low, we do not offer free shipping.
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Rate Calculation: Shipping rates are calculated live during checkout by our trusted carriers.
4. International Shipping
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Service Offered: We ship internationally using FedEx International Connect Plus, a cost-effective service with incredible delivery speeds (sometimes just a few days after the order is placed).
5. Tracking Your Order
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Tracking Information: Tracking numbers are provided with all shipments to make following your delivery quick and easy.
6. Lost or Damaged Shipments
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Reporting Issues: If you experience any issues with lost or damaged shipments, please report them immediately by contacting us at hello@saintjeromepress.com or calling 1-800-845-2648 for assistance.
7. Shipping Delays & Holiday Closures
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Holiday Schedule: Please note that our operations are closed during major national and religious holidays. Orders placed during these closures will typically ship out the week following our reopening.
8. Contact Information
For any shipping-related inquiries, please reach out to us via:
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Email: hello@saintjeromepress.com
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Phone: 1-800-845-2648